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Experience

Independent Consultant
Synergist Solutions LLC
July 2023 - Present
US & UK (Remote)

 

With 15+ years of experience spanning CRM implementation, lifecycle email strategy, brand development, content design, and graphic design, I help companies bring clarity and connection to every stage of the customer journey. My work ranges from shaping high-level messaging frameworks to producing and delivering polished digital and print assets.

Core competencies:

  • CRM setup & lifecycle email marketing

  • Brand identity & content creation/design

  • Marketing strategy & messaging development

  • Translating complex technical offerings into clear, compelling communication

 

 

Lifecycle Marketing Manager

Assured Allies

May 2022 - Jul 2023

Needham, MA

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  • Achieved four HubSpot CRM/automation certifications to refresh platform knowledge and launch an email engagement program with a 35% average prospect open rate.

  • Developed end-to-end member engagement content for the NeverStop Wellness Rewards Program.

  • Attained Google Analytics 4 certification to effectively track website analytics

 

 

Director of Marketing

Vision Government Solutions

Jan 2019 - Mar 2022

Hudson, MA

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  • Launched a national web series, attracting 100+ client/prospect accounts per episode, addressing COVID-19's impact on the assessing industry.

  • Managed 45 industry events during COVID-19, transitioning to engaging virtual formats.

  • Led rebranding of two software product lines and developed a client testimonial library for marketing collateral.

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Associate Director of Marketing

Provia Laboratories

Jan 2015 - Dec 2018

Littleton, MA

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  • Advanced through two promotions in under three years:

    • Associate Director of Marketing: Jan 2015 - Dec 2018

    • Marketing Manager: Jun 2015 - Feb 2017

    • Assistant Manager - Brand & Digital Marketing:  Jan - Jun 2015

  • Increased sales by 35% by generating hundreds of monthly leads through A/B-tested Facebook ads.

  • Increased referral leads by 25% by implementing an in-office educational presentation and lead form in our partner dental offices.

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Marketing Program & Design Manager

BiddingForGood

Jun 2011 - Jan 2015

Cambridge, MA

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  • Promoted after on year from Marketing Specialist & Graphic Designer​

  • Increased inbound leads by 130% via revamped sales materials and website content.

  • Grew online community engagement by 20% through social media management.

  • Produced weekly consumer emails to 400K+ subscribers, increasing CTR by 25%.

"What lights up your soul? What fills you with an irrepressible spark of pure excitement that vibrates deep within your bones? What calls to you? Where is the pull in your heart leading you? What makes you feel most alive?

Go there. Follow that."

- Zanna Keithley

This year, it's all about automation and AI.

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Last year's focus was on HubSpot & GA4.​
 

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Education


The New England Institute of Art

Bachelor of Science (B.S.), Advertising

Brookline, MA

 

Emmanual College

Business Management (Coursework)

Boston, MA

My Approach
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